Explore Green Roots Garden’s Commitment and Aspirations

Last Updated: 11/25/2025

1. Agreement to Terms

Welcome to Green Roots Garden Store (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of the https://greenrootsgarden.store/ website (the “Site”) and any products or services purchased from us.

By accessing or using our Site and purchasing our products, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Site or services.

2. Changes to Terms

We reserve the right to modify these Terms at any time. We will do our best to notify you of any material changes, but it is your responsibility to review these Terms periodically. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using our Site.

4. Product Information and Orders

• Product Descriptions: We strive to display the colors and images of our products as accurately as possible. However, we cannot guarantee that your computer monitor’s display will be accurate. We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.
• Pricing: All prices are subject to change without notice. We are not liable for any typographical errors regarding price or product information.
• Order Acceptance: Your order constitutes an offer to purchase our products. We reserve the right to accept or decline your order for any reason, including limitations on quantities available, inaccuracies in product or pricing information, or problems identified by our credit and fraud avoidance department.

5. Shipping and Delivery

Please see our separate Shipping Policy page for detailed information on shipping methods, costs, delivery times, and international shipping restrictions.

6. Returns, Refunds, and Exchanges

Due to the perishable nature of plants, our return and refund policy is limited. Please review our detailed [Returns & Refunds Policy] carefully before placing an order. We are not able to accept returns on live plants unless they arrive dead or significantly damaged, and you must contact us within a specified timeframe (e.g., 48 hours of delivery) with photographic evidence.

7. Account Registration

If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

8. User Comments and Submissions

If you submit any content to us (e.g., reviews, photos, suggestions), you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, and publish that content. You represent that you own the content you submit.

9. Prohibited Uses

You are prohibited from using the Site or its content:

• For any unlawful purpose.
• To solicit others to perform or participate in any unlawful acts.
• To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
• To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
• To harass, abuse, insult, harm, defame, slander, or intimidate others.
• To submit false or misleading information.

10. Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

PLANT HEALTH & HARDINESS DISCLAIMER: You acknowledge that the health and survival of plants are dependent on factors beyond our control, including but not limited to local climate, soil conditions, planting techniques, watering, and pest control. We are not responsible for the ultimate success or failure of any plant after it leaves our care.

To the fullest extent permitted by law, Green Roots Garden Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Site or our products.

11. Indemnification

You agree to indemnify, defend, and hold harmless Green Roots Garden Store and our parent, subsidiaries, affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms.

12. Severability

If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms. This severance shall not affect the validity and enforceability of any remaining provisions.

13. Termination

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

We may terminate your access to our Site and services at any time for any reason, including if we believe you have violated these Terms.

14. Governing Law

These Terms and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of California, USA, without regard to its conflict of law provisions.

15. Contact Information

Questions about the Terms of Service should be sent to us at: support@greenrootsgarden.store